Submit dispute
curl --request POST \
--url https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: multipart/form-data' \
--header 'customer-id: <customer-id>' \
--form 'message=Item not as described' \
--form file='@example-file'import requests
url = "https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}"
files = { "file": ("example-file", open("example-file", "rb")) }
payload = { "message": "Item not as described" }
headers = {
"customer-id": "<customer-id>",
"Authorization": "Bearer <token>"
}
response = requests.post(url, data=payload, files=files, headers=headers)
print(response.text)const form = new FormData();
form.append('message', 'Item not as described');
form.append('file', '<string>');
const options = {
method: 'POST',
headers: {'customer-id': '<customer-id>', Authorization: 'Bearer <token>'}
};
options.body = form;
fetch('https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"message\"\r\n\r\nItem not as described\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: multipart/form-data",
"customer-id: <customer-id>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}"
payload := strings.NewReader("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"message\"\r\n\r\nItem not as described\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("customer-id", "<customer-id>")
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}")
.header("customer-id", "<customer-id>")
.header("Authorization", "Bearer <token>")
.body("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"message\"\r\n\r\nItem not as described\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
.asString();require 'uri'
require 'net/http'
url = URI("https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["customer-id"] = '<customer-id>'
request["Authorization"] = 'Bearer <token>'
request.body = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"message\"\r\n\r\nItem not as described\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--"
response = http.request(request)
puts response.read_body{
"status": 200,
"message": "Escrow dispute submitted successfully",
"data": {
"id": "6948fb43cb570eeef76285e3",
"amount": 1000,
"purpose": "iPhone 13 Pro Max",
"description": "Black Titanium, White Titanium, Natural Titanium, Desert Titanium\n\nTitanium design\nLatest-generation Ceramic Shield front\nTextured matt glass back",
"whoPays": "buyer",
"imageUrl": [
"https://mediacloud.me/media/bWVkaWEvaW1hZ2VzL29wdGltaXplL3Z0VjhwN0psSzlIMzhEVWxicWpmV1JZdUpuSUZNWlhEdU03UkVmeHEuanBn.jpg"
],
"fee": 15,
"paymentToken": "PY_KrWLqPd90314",
"sellerId": "6a19b57ffa797d3af379ca2a",
"buyerId": "69fe44bbc2cd478224ced16f",
"paidAt": "1766391073",
"status": "DISPUTED",
"state": "OPENED",
"logs": [
"DISPUTED"
],
"channel": "API",
"isSeller": false,
"dispute": [
{
"userId": "69fe44bbc2cd478224ced16f",
"message": "Item not as described; the seal was broken on arrival",
"proofUrl": "https://mediacloud.me/media/dispute-evidence.jpg",
"createdAt": "1766394820",
"name": "Ezumah",
"profile": null,
"type": "buyer"
}
],
"category": null,
"completedAt": null,
"approvedClaimBy": null,
"refundedBy": null,
"paymentId": "6948fd20cb570eeef76286a4",
"maxDelivery": 20,
"deliveryDetails": null,
"deliveryTimeline": "minutes",
"totalQuantity": 1,
"settlementType": "STANDARD",
"milestones": [],
"createdAt": "2025-12-22T08:03:15.124Z",
"updatedAt": "2025-12-22T08:14:49.601Z",
"environment": "live",
"isMerchant": true,
"merchantId": null
}
}7. Release & resolve: Disputes
Submit dispute
Open or reply to a dispute. Escrow must be OPENED. Only the buyer can open a dispute; the seller can only respond once the buyer has raised one, after which the merchant resolves it. Milestone escrows cannot be disputed; only standard escrows are eligible. Requires the customer-id header. Sent as multipart/form-data so evidence can be attached.
POST
/
v1
/
escrow
/
submit-dispute
/
{paymentToken}
Submit dispute
curl --request POST \
--url https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: multipart/form-data' \
--header 'customer-id: <customer-id>' \
--form 'message=Item not as described' \
--form file='@example-file'import requests
url = "https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}"
files = { "file": ("example-file", open("example-file", "rb")) }
payload = { "message": "Item not as described" }
headers = {
"customer-id": "<customer-id>",
"Authorization": "Bearer <token>"
}
response = requests.post(url, data=payload, files=files, headers=headers)
print(response.text)const form = new FormData();
form.append('message', 'Item not as described');
form.append('file', '<string>');
const options = {
method: 'POST',
headers: {'customer-id': '<customer-id>', Authorization: 'Bearer <token>'}
};
options.body = form;
fetch('https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"message\"\r\n\r\nItem not as described\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: multipart/form-data",
"customer-id: <customer-id>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}"
payload := strings.NewReader("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"message\"\r\n\r\nItem not as described\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("customer-id", "<customer-id>")
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}")
.header("customer-id", "<customer-id>")
.header("Authorization", "Bearer <token>")
.body("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"message\"\r\n\r\nItem not as described\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--")
.asString();require 'uri'
require 'net/http'
url = URI("https://staging.api.payluk.ng/v1/escrow/submit-dispute/{paymentToken}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["customer-id"] = '<customer-id>'
request["Authorization"] = 'Bearer <token>'
request.body = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"message\"\r\n\r\nItem not as described\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"file\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n<string>\r\n-----011000010111000001101001--"
response = http.request(request)
puts response.read_body{
"status": 200,
"message": "Escrow dispute submitted successfully",
"data": {
"id": "6948fb43cb570eeef76285e3",
"amount": 1000,
"purpose": "iPhone 13 Pro Max",
"description": "Black Titanium, White Titanium, Natural Titanium, Desert Titanium\n\nTitanium design\nLatest-generation Ceramic Shield front\nTextured matt glass back",
"whoPays": "buyer",
"imageUrl": [
"https://mediacloud.me/media/bWVkaWEvaW1hZ2VzL29wdGltaXplL3Z0VjhwN0psSzlIMzhEVWxicWpmV1JZdUpuSUZNWlhEdU03UkVmeHEuanBn.jpg"
],
"fee": 15,
"paymentToken": "PY_KrWLqPd90314",
"sellerId": "6a19b57ffa797d3af379ca2a",
"buyerId": "69fe44bbc2cd478224ced16f",
"paidAt": "1766391073",
"status": "DISPUTED",
"state": "OPENED",
"logs": [
"DISPUTED"
],
"channel": "API",
"isSeller": false,
"dispute": [
{
"userId": "69fe44bbc2cd478224ced16f",
"message": "Item not as described; the seal was broken on arrival",
"proofUrl": "https://mediacloud.me/media/dispute-evidence.jpg",
"createdAt": "1766394820",
"name": "Ezumah",
"profile": null,
"type": "buyer"
}
],
"category": null,
"completedAt": null,
"approvedClaimBy": null,
"refundedBy": null,
"paymentId": "6948fd20cb570eeef76286a4",
"maxDelivery": 20,
"deliveryDetails": null,
"deliveryTimeline": "minutes",
"totalQuantity": 1,
"settlementType": "STANDARD",
"milestones": [],
"createdAt": "2025-12-22T08:03:15.124Z",
"updatedAt": "2025-12-22T08:14:49.601Z",
"environment": "live",
"isMerchant": true,
"merchantId": null
}
}Authorizations
Your secret key as a Bearer token. The key prefix selects the environment: sk_test_... (test) or sk_live_... (live).
Headers
The merchant customer this request acts on behalf of.
Path Parameters
The escrow's payment token (e.g. PY_8AB12C9D3045).
Body
multipart/form-data
⌘I